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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JV Wilhelm

October 11, 2025

5  out of  5
rating by JV Wilhelm
"I've been with State Farm a long time, but now have this new team, and let me say, Heather and Alanna listened to my story of my stolen car (now recovered) and were so very helpful in making my decision to get comprehensive. Great team, Jenny. ~JV Wilhelm Lincoln City, Oregon"
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Martha McMillion

October 8, 2025

5  out of  5
rating by Martha McMillion
"Always very fast and best information. I was looking for home insurance quotes and Heather was a great help"
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craig kunkle

October 7, 2025

5  out of  5
rating by craig kunkle
"Heather at State Farm was extremely helpful and so patient with the long process it took to get the insurance that was a very good policy with a reasonable price point that helped fit within my budget at this time. I found her to be extremely professional and a genuinely helpful to work with me for what seemed like a year of working up a quote that does save me money and increased coverage at the same time. I look forward to a working relationship with her in the future to help maintain this reasonable price point as well as any possible claims that may arise in the future. I could have gone with some other insurer online, but that would not be as personal of an experience; too which I would rather have a representative that is brick and mortar and accessible for in person representative for the processes when dealing with insurance issues. If anyone is looking for insurance needs, I would recommend meeting with Heather or any of the other friendly representatives in this State Farm Office to see for yourself the grand personal attention they offer as part of your insurance search: Thanks Heather. Craig K. - Independence Oregon Resident for over 36+ years"
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Lynne Moore

October 3, 2025

5  out of  5
rating by Lynne Moore
"I emailed a request and it was taken care of immediately. Very much appreciated. 😀"
We responded:
"Thank you Lynne!"
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Gavin Gregson

October 3, 2025

5  out of  5
rating by Gavin Gregson
"The team is very eager to help and fast. They have helped me a few times now. Excellent service!"
We responded:
"So glad you were helped in a timely manner. Thank you for the feedback!"
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xoe gyllenskog

October 2, 2025

5  out of  5
rating by xoe gyllenskog
"The team is super attentive, caring and professional! I love how much they care about their community, absolutely recommend this office!"
We responded:
"Thanks Xoe!"
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Heather Householder

September 30, 2025

5  out of  5
rating by Heather Householder
"Great staff! Patient, friendly, and always willing to help."
We responded:
"Heather, thank you so much for your kind words! My team and I will always be here to help! - Jenny"
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Raymond Dale

September 30, 2025

5  out of  5
rating by Raymond Dale
"Very professional. And definitely knew what they're doing. Was able to cut my insurance bill in half compared to progressive. Definitely recommend them to others"
We responded:
"Thank you Raymond! We love working with you also and are so glad we could provide you a savings! "
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Chase Tokita

September 29, 2025

5  out of  5
rating by Chase Tokita
"Heather is always extremely patient and helpful. I appreciate feeling like I’m speaking to a friend and I’m not being oversold."
We responded:
"Chase, I am so happy to hear that Heather has been able to give you such a great experience with our State Farm Agency! We appreciate your support. - Jenny"
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Laura Linder

September 26, 2025

5  out of  5
rating by Laura Linder
"The whole team is very helpful and fast. So nice to work with people who know what they are doing and get the job done"
We responded:
"Laura, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Jenny"
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James Groth

September 19, 2025

4  out of  5
rating by James Groth
"Pleasant and helpful"
We responded:
"Thank you for your positive review, James! We appreciate it. - Jenny "
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Todd Masingale

September 3, 2025

5  out of  5
rating by Todd Masingale
"Amazing service ."
We responded:
"Todd, thank you so much for taking the time to leave a positive review for our State Farm Agency! We appreciate it. - Jenny "
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Nick Gilardi

September 2, 2025

5  out of  5
rating by Nick Gilardi
"Very professional, prompt, and thorough. Never feel like I am wasting my time. Customized insurance for my personal needs. Highly recommend!"
We responded:
"Nick, my team and I appreciate your recommendation! Thank you so much for your kind words. We are always here to help! - Jenny"
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Tanner Geddes

August 29, 2025

5  out of  5
rating by Tanner Geddes
"The staff was extremely helpful and friendly especially heather! She is the absolute best ! Can’t thank her enough !"
We responded:
"Thank you so much for your kind words, Tanner! We appreciate you! - Jenny"
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Mike Wiebke

August 29, 2025

5  out of  5
rating by Mike Wiebke
"I love Jenny’s office and staff."
We responded:
"Thank you!"
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brian kelly

August 29, 2025

5  out of  5
rating by brian kelly
"Alanna made the process simple and painless. One of the reasons was we switched."
We responded:
"Thank you! We really value Alanna in our office!!"
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Naturelle Perez

August 29, 2025

5  out of  5
rating by Naturelle Perez
"Heather is that girl, she was extremely personable and knew her stuff thank you !"
We responded:
"Thank you! Heather is great!"
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Jen Self

August 27, 2025

5  out of  5
rating by Jen Self
"Jenny and her team are always a pleasure to visit — they’re warm, professional, and incredibly helpful. Every time I stop by, I’m impressed by how quickly they assist clients and the genuine care they show. If you need a knowledgeable and friendly agent, don’t hesitate to reach out to Jenny’s office!"
We responded:
"Thanks Jen!"
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Carol Lorion

August 22, 2025

5  out of  5
rating by Carol Lorion
"I enjoyed working with Heather. She was so caring and thoughtful. I appreciate having a local agent."
We responded:
"Thank you!"
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Andy Lushenko

August 19, 2025

2  out of  5
rating by Andy Lushenko
"I found State Farm Insur. premium is pretty much on par with companies like Hagerty. But there towing policy sucks: you break down at Classic car show on the weekend your classic is not drivable. Your automotive repair shop is closed locked up, as it should be. You have your classic towed home; next working day you want to tow classic to repair shop. State Farm will NOT cover the charge for follow-up towing. I found the office rep. I spoke with too passive-aggressive; she really did not try very hard to gain my business."
We responded:
"Thank you so much for your feedback! The way our coverage works with towing is something that we are not able to have any wiggle room with. I do believe that is what our team was explaining. Take care!"
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emily pawlak

August 12, 2025

5  out of  5
rating by emily pawlak
"I called to get my daughter set up on our car insurance, as she just got her drivers license. Alanna was wonderful! Very knowledgeable, patient and kind."
We responded:
"Thank you for such a wonderful review, Emily! We so appreciate having you as a customer"
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Ryan Sutter

August 11, 2025

5  out of  5
rating by Ryan Sutter
"Quick and easy. Plus I saved money"
We responded:
"Ryan, thank you for sharing your positive experience with us! My team and I are always here to help. - Jenny"
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Roger Fitts

August 8, 2025

5  out of  5
rating by Roger Fitts
"they are very patint and helpful i have no complaints"
We responded:
"Thanks Roger!"
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Ash Creek Auto Glass

August 5, 2025

5  out of  5
rating by Ash Creek Auto Glass
"Ash Creek Auto Glass has taken care of many customers from Jenny and her agency. Jenny and her staff have been nothing short of professional and helpful in every case. Clearly their customers love them. You can't go wrong with Jenny Renner-Alatorre as your State Farm Insurance Agent"
We responded:
"I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Jenny"
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Naomi Vega

August 1, 2025

5  out of  5
rating by Naomi Vega
"Alanna at state farm was amazing. She was very helpful and got all my questions answered."
We responded:
"Naomi, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! Thank you! - Jenny"